Available for new opportunities

Available for new opportunities

Contribution alignment

Establishing a standardized framework for consistent and scalable component contributions.

Establishing a standardized framework for consistent and scalable component contributions.

Duration

6 months

Role

Product Designer

Tools

Figma

Google Doc

Jira

Confluence

Collaborators

Designers

PMs

Web Engineers

QA Engineers

Context

Suzy’s design system lacked structured contribution standards, leading to inconsistent components, frequent rework, and misalignment with engineering. Across the 90+ person product department, this slowed adoption and impacted product delivery. To address this, I introduced a standardized framework that streamlined contributions, enforced consistency, and improved cross-functional collaboration. As a result, the team worked more efficiently, adoption increased, and product quality improved

Impacts

Our team evaluated the success of this initiative through pre- and post-implementation data, comparison task completion speed, monitoring component adoption rate and errors, and running quantitative research with design system consumers. These system metrics and feedback ensured our initiative align and continue benefit business.

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Design speed

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QA process

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Design system satisfaction

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Product time-to-market

✹ Project Overview ✹

Problem

Objective

Solutions

Problem

Problem

Problem

Lack of design standards in a federative component contributions

Without a structured framework, component contributions were inconsistent, causing inefficiencies, misalignment with engineering, and slower product delivery. 

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Component usage uncertainty

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Component rework

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FE & QA engineering inquires

Button audit

Button audit

Enable designers to create consistent components

Establish a systematic framework for scalable, high-quality component contributions, reducing inconsistencies, improving adoption, and ensuring better integration with the design system.

Component adoption rate

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Production quality

Product delivery cycle

DS consumer satisfaction

Metric of success

Metric of success

Objective

Objective

Objective

5 key enhancements

To ensure smooth adoption without adding friction, I considered team's workload, background, and field of expertise to implement five structured improvements:

Clear role specification

Redistributed contributor responsibilities based on their field of expertise into audit/testing and design/build groups, maximizing contribution quality and work efficiency.

Modular file structure

Shifted from a monolithic to a headless library, reducing workflow conflicts.

Guided contribution process

Design guidelines: Developed step-by-step contribution guidelines, peering with custom Figma plug-ins, ensuring consistent component quality.

Transparent Collaboration & Tracking

Standardized remote and contractor collaboration, minimizing miscommunication.

XFN Communication templates

Streamlined progress tracking and established transparent channels, enhancing alignment among cross-functional teams.

Clear role specification

Redistributed contributor responsibilities based on their field of expertise into audit/testing and design/build groups, maximizing contribution quality and work efficiency.

Modular file structure

Shifted from a monolithic to a headless library, reducing workflow conflicts.

Guided contribution process

Design guidelines: Developed step-by-step contribution guidelines, peering with custom Figma plug-ins, ensuring consistent component quality.

Transparent Collaboration & Tracking

Standardized remote and contractor collaboration, minimizing miscommunication.

XFN Communication templates

Streamlined progress tracking and established transparent channels, enhancing alignment among cross-functional teams.

Clear role specification

Redistributed contributor responsibilities based on their field of expertise into audit/testing and design/build groups, maximizing contribution quality and work efficiency.

Modular file structure

Shifted from a monolithic to a headless library, reducing workflow conflicts.

Guided contribution process

Design guidelines: Developed step-by-step contribution guidelines, peering with custom Figma plug-ins, ensuring consistent component quality.

Transparent Collaboration & Tracking

Standardized remote and contractor collaboration, minimizing miscommunication.

XFN Communication templates

Streamlined progress tracking and established transparent channels, enhancing alignment among cross-functional teams.

Solutions

Solutions

Solutions

✹ Proof of Impacts ✹

(1) More consistent components

I standardized visual and interaction patterns, along with structured component architecture, ensuring a unified design language and seamless adoption experience.

Primary and secondary button components

Primary and secondary button

Badge components

Badge

Checkbox components

Text input components

Other components

(2) Easier design system adoption

I created clear guidelines and structured processes lowered onboarding barriers, allowing designers and engineers at all experience levels to contribute and integrate components with confidence.

Consistently organized Figma property panel

Syntactical color tokens

Standardized guidelines

(3) Direct product impact

Following these improvements, the Suzy Action Creation feature saw measurable enhancements in usability and efficiency, with a more consistent and scalable design approach that accelerated implementation and reduced inconsistencies.

✹ Take a closer look ✹

Explore the complete case study in the attached slides.

*If you have trouble accessing the Figma slides, please reach out to me for a PDF copy.

Reflection

This initiative transformed the federated contribution model into a structured, scalable system, making it easier for designers to contribute without compromising quality or efficiency. The framework not only improved current workflows but also laid the foundation for future scalability and growth of the design system.

šŸ—’ļø Final words

I would love to share the whole picture with you. If you have any trouble accessing the slides above or want to learn more about my approach, please reach out to me via LinkedIn or email. I’d love to have an in-depth conversation about this project.

Full story

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ā“’ 2025 by Eric Cheng

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All Rights Reserved

ā“’ 2025 by Eric Cheng

|

All Rights Reserved

ā“’ 2025 by Eric Cheng

|

All Rights Reserved