Eric Cheng

Resume

Eric Cheng

Resume

PRODUCT DESIGNER

Design Systems and UX at

EXPERIENCE,

a

.

Hi, I’m Eric Cheng.

I’m a Product Designer and Design System Specialist.

I am dedicated to eliminating fragmented user experiences and bridging the gap between siloed teams.

With over five years of industry experience as a product (UI/UX) designer, engineer, and project leader, I have a proven record of delivering quantifiable impact across B2B platforms, B2C apps, and global design systems. 

I excel at translating complex user needs into effective execution, ensuring what we build is as intuitive for the user as it is efficient for the business.

I don’t just deliver screens; I cultivate a shared understanding. When we speak the same language, we ship higher-quality products, faster.

Let’s connect to co-create the next chapter.

linkedIn

linkedIn

email

email

Strategic

Design

I investigate root causes and break down complex problems into manageable components to form structured approaches. I stay alert to patterns and dependencies, making decisions aligned with both short- and long-term plans. My focus: solve efficiently, act with integrity.

Strategic

Design

I investigate root causes and break down complex problems into manageable components to form structured approaches. I stay alert to patterns and dependencies, making decisions aligned with both short- and long-term plans. My focus: solve efficiently, act with integrity.

Proactive

Collaboration

I never wait for issues to escalate, I foresee problems and flag risks to collaborators early in the process. Together, we navigate comprehensive problem-solving early to maintain trust and ensure smooth product delivery.

Proactive

Collaboration

I never wait for issues to escalate, I foresee problems and flag risks to collaborators early in the process. Together, we navigate comprehensive problem-solving early to maintain trust and ensure smooth product delivery.

Resilient

Resolution

I don't stay stuck, I reach out. I maintain a broad network of industry professionals and continuously expand my knowledge base because I believe that every challenge I face is someone else's area of strength.

Resilient

Resolution

I don't stay stuck, I reach out. I maintain a broad network of industry professionals and continuously expand my knowledge base because I believe that every challenge I face is someone else's area of strength.

Measurable

Execution

I anchor my efforts in data to ensure every action moves the needle on key business objectives. By defining success through clear metrics, I prioritize high-leverage tasks that deliver the greatest ROI and tangible, trackable outcomes.

Measurable

Execution

I anchor my efforts in data to ensure every action moves the needle on key business objectives. By defining success through clear metrics, I prioritize high-leverage tasks that deliver the greatest ROI and tangible, trackable outcomes.

selected works

Contact me to access protected works

Contact me to access protected works

Streamlining Fragmented UX via Global Design Principles

I bridged the design decision gap between siloed teams and legacy databases by establishing Whirlpool’s first HMI behavioral and pattern principles. The principles replaced UX decision ambiguity with unified guidelines across five global categories to drive product quality and team alignment.

Type

UX Guideline

Role

Design System Lead

Category

Behavior and Pattern

Data-driven Design

Stakeholder Management

Streamlining Fragmented UX via Global Design Principles

I bridged the design decision gap between siloed teams and legacy databases by establishing Whirlpool’s first HMI behavioral and pattern principles. The principles replaced UX decision ambiguity with unified guidelines across five global categories to drive product quality and team alignment.

Type

UX Guideline

Role

Design System Lead

Category

Behavior and Pattern

Data-driven Design

Stakeholder Management

Building industry’s First Cross-Medium Component Libraries

I pioneered Whirlpool’s first-of-its-kind Design System, bridging the gap between physical and digital UI/UX assets into a single framework. This initiative significantly eliminated design-to-development friction and streamlined cross-functional collaboration within a highly fragmented ecosystem.

Type

Design System Library

Role

Design System Lead

Category

HMI Components

UI Design

Figma Expertise

Building industry’s First Cross-Medium Component Libraries

I pioneered Whirlpool’s first-of-its-kind Design System, bridging the gap between physical and digital UI/UX assets into a single framework. This initiative significantly eliminated design-to-development friction and streamlined cross-functional collaboration within a highly fragmented ecosystem.

Type

Design System Library

Role

Design System Lead

Category

HMI Components

UI Design

Figma Expertise

A Federated Contribution Model for Scalable Product Growth

I established and managed a federated contribution model to build the Suzy global design system. By bridging core system development with active feature tracks, I ensured 100% library adoption from day one while accelerating team efficiency and fostering shared ownership.

Type

Design Operation

Role

Design System Designer

Category

Design System Strategy

Stakeholder Management

Process Governance

A Federated Contribution Model for Scalable Product Growth

I established and managed a federated contribution model to build the Suzy global design system. By bridging core system development with active feature tracks, I ensured 100% library adoption from day one while accelerating team efficiency and fostering shared ownership.

Type

Design Operation

Role

Design System Designer

Category

Design System Strategy

Stakeholder Management

Process Governance

Token-Based Design System Transformation

I reverse-engineered design tokens to systematically transform a Suzy’s UI library into a code-driven design system. By establishing a clear token syntax, I aligned design and engineering quality while elevating implementation standards across the team.

Type

Design Token

Role

Design System Designer

Category

Design Engineering

Token-Based Design System Transformation

I reverse-engineered design tokens to systematically transform a Suzy’s UI library into a code-driven design system. By establishing a clear token syntax, I aligned design and engineering quality while elevating implementation standards across the team.

Type

Design Token

Role

Design System Designer

Category

Design Engineering

Building a Flexible Table Component for Complex B2B Platform Scalability

I redesigned Suzy’s data table components to handle heavy, dynamic B2B SaaS content. These new components improved scalability, simplified adoption, allowing designers to present complex datasets with clarity and consistency.

Type

Advanced Component Design

Role

Product Designer

Category

B2B SaaS

Building a Flexible Table Component for Complex B2B Platform Scalability

I redesigned Suzy’s data table components to handle heavy, dynamic B2B SaaS content. These new components improved scalability, simplified adoption, allowing designers to present complex datasets with clarity and consistency.

Type

Advanced Component Design

Role

Product Designer

Category

B2B SaaS

skills

Ares I Confidently Excel At

Ares I Confidently Excel At

Craftsmanship

I design composable, scalable UIs with precision and flexibility.

Craftsmanship

I design composable, scalable UIs with precision and flexibility.

User Testing

I advocate for data-driven design, facilitating testing at varying scales and formats to support business needs.

User Testing

I advocate for data-driven design, facilitating testing at varying scales and formats to support business needs.

Accessibility

I embed accessibility as a core design principle and apply WCAG or ADA standards to create inclusive experiences.

Accessibility

I embed accessibility as a core design principle and apply WCAG or ADA standards to create inclusive experiences.

Management

I build alignment through clear, actionable communication and effective partnership.

Management

I build alignment through clear, actionable communication and effective partnership.

Design advocacy

I champion user-centric value by communicating rationale, sharing cross-functionally, and driving partner buy-in.

Design advocacy

I champion user-centric value by communicating rationale, sharing cross-functionally, and driving partner buy-in.

System thinking

I evaluate today’s design decisions within the context of long-term product evolution.

System thinking

I evaluate today’s design decisions within the context of long-term product evolution.

tools

My Favorites, Always Handy

My Favorites, Always Handy

Figma

Components, Auto-layout, Variables, Branching & Version control, Analytics

Figma

Components, Auto-layout, Variables, Branching & Version control, Analytics

Token Studio

Token creation & management, Multi-brand / theming, Cross-platform export

Token Studio

Token creation & management, Multi-brand / theming, Cross-platform export

ZeroHeight

System documentation, API Integration, Collaboration workflows

ZeroHeight

System documentation, API Integration, Collaboration workflows

Jira

Scrum & Kanban, Backlog management, Stakeholder alignment, Prioritization, Deliverable tracking

Jira

Scrum & Kanban, Backlog management, Stakeholder alignment, Prioritization, Deliverable tracking

AI

GenAI, Documentation automation, MCP Figma integration

AI

GenAI, Documentation automation, MCP Figma integration

Coding

HTML, CSS, JavaScript, React

Coding

HTML, CSS, JavaScript, React

contact

Though I spend a lot of time "heads-down" sketching, tweaking, or testing, I'm always glad to look up, connect, and hear new perspectives. 

Those conversations often shape my best work. 

The easiest way to reach me is by email, just drop a note through the form below or find me on LinkedIn.

talk soon.

Eric cheng

Product Designer, Design System Specialist

© Copyright — Eric (Jiahuan Cheng) 2026

talk soon.

Eric cheng

Product Designer, Design System Specialist

© Copyright — Eric (Jiahuan Cheng) 2026

Eric Cheng

PRODUCT DESIGNER

Design Systems and UX at

EXPERIENCE,

a

.

Hi, I’m Eric Cheng.

I’m a Product Designer and Design System Specialist.

I am dedicated to eliminating fragmented user experiences and bridging the gap between siloed teams.

With over five years of industry experience as a product (UI/UX) designer, engineer, and project leader, I have a proven record of delivering quantifiable impact across B2B platforms, B2C apps, and global design systems. 

I excel at translating complex user needs into effective execution, ensuring what we build is as intuitive for the user as it is efficient for the business.

I don’t just deliver screens; I cultivate a shared understanding. When we speak the same language, we ship higher-quality products, faster.

Let’s connect to co-create the next chapter.

linkedIn

email

Strategic

Design

I investigate root causes and break down complex problems into manageable components to form structured approaches. I stay alert to patterns and dependencies, making decisions aligned with both short- and long-term plans. My focus: solve efficiently, act with integrity.

Proactive

Collaboration

I never wait for issues to escalate, I foresee problems and flag risks to collaborators early in the process. Together, we navigate comprehensive problem-solving early to maintain trust and ensure smooth product delivery.

Resilient

Resolution

I don't stay stuck, I reach out. I maintain a broad network of industry professionals and continuously expand my knowledge base because I believe that every challenge I face is someone else's area of strength.

Measurable

Execution

I anchor my efforts in data to ensure every action moves the needle on key business objectives. By defining success through clear metrics, I prioritize high-leverage tasks that deliver the greatest ROI and tangible, trackable outcomes.

selected works

Contact me to access protected works

Streamlining Fragmented UX via Global Design Principles

I bridged the design decision gap between siloed teams and legacy databases by establishing Whirlpool’s first HMI behavioral and pattern principles. The principles replaced UX decision ambiguity with unified guidelines across five global categories to drive product quality and team alignment.

Type

UX Guideline

Role

Design System Lead

Category

Behavior and Pattern

Data-driven Design

Stakeholder Management

Building industry’s First Cross-Medium Component Libraries

I pioneered Whirlpool’s first-of-its-kind Design System, bridging the gap between physical and digital UI/UX assets into a single framework. This initiative significantly eliminated design-to-development friction and streamlined cross-functional collaboration within a highly fragmented ecosystem.

Type

Design System Library

Role

Design System Lead

Category

HMI Components

UI Design

Figma Expertise

A Federated Contribution Model for Scalable Product Growth

I established and managed a federated contribution model to build the Suzy global design system. By bridging core system development with active feature tracks, I ensured 100% library adoption from day one while accelerating team efficiency and fostering shared ownership.

Type

Design Operation

Role

Design System Designer

Category

Design System Strategy

Stakeholder Management

Process Governance

Token-Based Design System Transformation

I reverse-engineered design tokens to systematically transform a Suzy’s UI library into a code-driven design system. By establishing a clear token syntax, I aligned design and engineering quality while elevating implementation standards across the team.

Type

Design Token

Role

Design System Designer

Category

Design Engineering

Building a Flexible Table Component for Complex B2B Platform Scalability

I redesigned Suzy’s data table components to handle heavy, dynamic B2B SaaS content. These new components improved scalability, simplified adoption, allowing designers to present complex datasets with clarity and consistency.

Type

Advanced Component Design

Role

Product Designer

Category

B2B SaaS

skills

Ares I Confidently Excel At

Craftsmanship

I design composable, scalable UIs with precision and flexibility.

User Testing

I advocate for data-driven design, facilitating testing at varying scales and formats to support business needs.

Accessibility

I embed accessibility as a core design principle and apply WCAG or ADA standards to create inclusive experiences.

Management

I build alignment through clear, actionable communication and effective partnership.

Design advocacy

I champion user-centric value by communicating rationale, sharing cross-functionally, and driving partner buy-in.

System thinking

I evaluate today’s design decisions within the context of long-term product evolution.

tools

My Favorites, Always Handy

Figma

Components, Auto-layout, Variables, Branching & Version control, Analytics

Token Studio

Token creation & management, Multi-brand / theming, Cross-platform export

ZeroHeight

System documentation, API Integration, Collaboration workflows

Jira

Scrum & Kanban, Backlog management, Stakeholder alignment, Prioritization, Deliverable tracking

AI

GenAI, Documentation automation, MCP Figma integration

Coding

HTML, CSS, JavaScript, React

contact

Though I spend a lot of time "heads-down" sketching, tweaking, or testing, I'm always glad to look up, connect, and hear new perspectives. 

Those conversations often shape my best work. 

The easiest way to reach me is by email, just drop a note through the form below or find me on LinkedIn.

talk soon.

Eric cheng

Product Designer, Design System Specialist

© Copyright — Eric (Jiahuan Cheng) 2026

Eric Cheng

PRODUCT DESIGNER

Design Systems and UX at

EXPERIENCE,

a

.

Hi, I’m Eric Cheng.

I’m a Product Designer and Design System Specialist.

I am dedicated to eliminating fragmented user experiences and bridging the gap between siloed teams.

With over five years of industry experience as a product (UI/UX) designer, engineer, and project leader, I have a proven record of delivering quantifiable impact across B2B platforms, B2C apps, and global design systems. 

I excel at translating complex user needs into effective execution, ensuring what we build is as intuitive for the user as it is efficient for the business.

I don’t just deliver screens; I cultivate a shared understanding. When we speak the same language, we ship higher-quality products, faster.

Let’s connect to co-create the next chapter.

linkedIn

email

Strategic

Design

I investigate root causes and break down complex problems into manageable components to form structured approaches. I stay alert to patterns and dependencies, making decisions aligned with both short- and long-term plans. My focus: solve efficiently, act with integrity.

Proactive

Collaboration

I never wait for issues to escalate, I foresee problems and flag risks to collaborators early in the process. Together, we navigate comprehensive problem-solving early to maintain trust and ensure smooth product delivery.

Resilient

Resolution

I don't stay stuck, I reach out. I maintain a broad network of industry professionals and continuously expand my knowledge base because I believe that every challenge I face is someone else's area of strength.

Measurable

Execution

I anchor my efforts in data to ensure every action moves the needle on key business objectives. By defining success through clear metrics, I prioritize high-leverage tasks that deliver the greatest ROI and tangible, trackable outcomes.

selected works

Contact me to access protected works

Streamlining Fragmented UX via Global Design Principles

I bridged the design decision gap between siloed teams and legacy databases by establishing Whirlpool’s first HMI behavioral and pattern principles. The principles replaced UX decision ambiguity with unified guidelines across five global categories to drive product quality and team alignment.

Type

UX Guideline

Role

Design System Lead

Category

Behavior and Pattern

Data-driven Design

Stakeholder Management

Building industry’s First Cross-Medium Component Libraries

I pioneered Whirlpool’s first-of-its-kind Design System, bridging the gap between physical and digital UI/UX assets into a single framework. This initiative significantly eliminated design-to-development friction and streamlined cross-functional collaboration within a highly fragmented ecosystem.

Type

Design System Library

Role

Design System Lead

Category

HMI Components

UI Design

Figma Expertise

A Federated Contribution Model for Scalable Product Growth

I established and managed a federated contribution model to build the Suzy global design system. By bridging core system development with active feature tracks, I ensured 100% library adoption from day one while accelerating team efficiency and fostering shared ownership.

Type

Design Operation

Role

Design System Designer

Category

Design System Strategy

Stakeholder Management

Process Governance

Token-Based Design System Transformation

I reverse-engineered design tokens to systematically transform a Suzy’s UI library into a code-driven design system. By establishing a clear token syntax, I aligned design and engineering quality while elevating implementation standards across the team.

Type

Design Token

Role

Design System Designer

Category

Design Engineering

Building a Flexible Table Component for Complex B2B Platform Scalability

I redesigned Suzy’s data table components to handle heavy, dynamic B2B SaaS content. These new components improved scalability, simplified adoption, allowing designers to present complex datasets with clarity and consistency.

Type

Advanced Component Design

Role

Product Designer

Category

B2B SaaS

skills

Ares I Confidently Excel At

Craftsmanship

I design composable, scalable UIs with precision and flexibility.

User Testing

I advocate for data-driven design, facilitating testing at varying scales and formats to support business needs.

Accessibility

I embed accessibility as a core design principle and apply WCAG or ADA standards to create inclusive experiences.

Management

I build alignment through clear, actionable communication and effective partnership.

Design advocacy

I champion user-centric value by communicating rationale, sharing cross-functionally, and driving partner buy-in.

System thinking

I evaluate today’s design decisions within the context of long-term product evolution.

tools

My Favorites, Always Handy

Figma

Components, Auto-layout, Variables, Branching & Version control, Analytics

Token Studio

Token creation & management, Multi-brand / theming, Cross-platform export

ZeroHeight

System documentation, API Integration, Collaboration workflows

Jira

Scrum & Kanban, Backlog management, Stakeholder alignment, Prioritization, Deliverable tracking

AI

GenAI, Documentation automation, MCP Figma integration

Coding

HTML, CSS, JavaScript, React

contact

Though I spend a lot of time "heads-down" sketching, tweaking, or testing, I'm always glad to look up, connect, and hear new perspectives. 

Those conversations often shape my best work. 

The easiest way to reach me is by email, just drop a note through the form below or find me on LinkedIn.

talk soon.

Eric cheng

Product Designer, Design System Specialist

© Copyright — Eric (Jiahuan Cheng) 2026

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